We are committed to protecting your privacy. This Privacy Policy applies to both our “Website” (www.workout.sport) and our Subscription Plan, including our associated mobile applications (“Apps” or “Applications”) owned and controlled by Us. This Privacy Policy governs our personal data processing including collection and usage. It also describes your choices regarding use, access and correction of your personal data. If you do not agree with this Privacy Policy, you should not use the Website or Apps.

Our Website or Apps may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party websites and are not responsible for their privacy policies.

We keep our Privacy Policy under regular review and periodically make updates. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a notice by sending you an email or an in-app notification.

Who are we?

Work-out is the data controller and responsible for your personal data (collectively referred to as “Work-out”, “We”, “Us” or “Our”). If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, you can contact Us using the details set out below.

If you have any questions about this Privacy Policy or our treatment of the personal data you provide us, please write to us by email at info@workout.jarneclaesen.be.

How do we collect you personal data?

When you visit our Website

When you register to create an account, we request that you provide personal data about yourself.

When you use our Applications

We send push notifications from time to time to update you about events or promotions. If you no longer wish to receive such communications, you may turn them off at the device level.

We may link information we store within the analytics software to personal data you submit within the App. We do this to improve services we offer you and improve our marketing, analytics and site functionality.

Personal data We receive directly from you

We collect the following personal data directly from you via our website or applications when you use Our services which may include:

• Contact details, including your last name, first name, company name, address, telephone and mobile number, and email address.
• Order details, including your name, billing address, delivery address, payment confirmation, email address, and telephone number.
• Account details, including your username, password, security questions, and other information used for account security.
• Customer support information, including any details you choose to include in communication with us, for example, when you send a message via the application, e-mail, etc.
• Body composition data, including weight, height, and measurements.
• Gender
• Personal health goals, for example you want to lose weight, you want to run a marathon, etc.
• Your weekly schedule and personal habits, including days you can exercise when you are busy, etc.
• Age
• Medical information, including injuries, surgeries, etc.
• Menstrual Cycle Data, including cycle information and symptoms.
• Well-being Data, including Sleep, Sleep Duration, Mood, Energy, Stress, and Muscle Soreness

Some features of the Website or Apps may require you to provide certain personal data directly. You can choose not to provide this personal data, but in that case, you may not be able to use or access those features.

The Website and Apps are not intended for use by children (below 16 years), and we do not knowingly collect personal data from children. If you are the parent or guardian of a child who has provided us with personal data, you may contact us to request its deletion.

Information We collect about the use of our Website or Application

We may also automatically collect certain personal data about your interaction with the with us. To do this, we may use cookies, pixels, and similar technologies (“Cookies”). These data may include information about how you visit and use our website and application and your account, including device information, browser information, network connection details, IP address, and other interaction-related data. For more details, see our Cookie Policy.

Information We obtain from third parties

Finally, We may obtain personal data about you from third parties, including vendors and service providers who collect data on our behalf, such as:

• Companies that support our Website, Applications and associated services.
• Our payment processors, who collect payment details (e.g., bank account, credit or debit card details, and billing address) to process your payment, fulfil orders, and deliver services as per our agreement with you.

For what purposes and based on which legal grounds do we process your personal data?

Special categories of personal data

Special categories of data are defined by the GDPR (article 9 and 10) and include the following categories of personal data we process from you:

• Body composition data
• Gender
• Personal health goals
• Medical information
• Menstrual Cycle Data
• Location data (information on the geographical position of a device or person)

For these kinds of personal data, we ask you explicit consent when you register for your account to process these special categories of personal data. You can withdraw this consent at any time, without justification and free of charge, by contacting us as described under “Who are we”

These personal categories of personal data are collected for the following purposes:

• To improve athletic performance through the prescription of individualised training plans.
• To reduce injury risk through the management of training and recovery.
• To manage injuries and injury rehabilitation.
• To Manage your training, to set goals and use your training dashboard.

Other types of personal data

• Provision of services: We use your personal data to provide services under our agreement with you, including interactions, managing your training, provide AI features, sending notifications related to your account and other communications mike contacting you regarding our services. We also manage your account and support relevant functionalities (Article 6(1)(b) GDPR).
• Marketing and Advertising: We may use your personal data for marketing and promotional purposes, including sending communications via email, SMS, or mail, and displaying advertisements for products or services. This may involve using data to better tailor services and ads (Article 6(1)(f) GDPR).
• Security and Fraud Prevention: We use your personal data to detect, investigate, or act on potential fraudulent, illegal, or harmful activities and other legal requirements (Article 6(1)(f) GDPR).
• Communication and service improvement: We use your personal data to provide customer support and improve Services (Article 6(1)(f) GDPR).
• Provide AI Features. For example, we use machine learning or artificial intelligence, including large language models, to detect anomalies on leaderboards, generate route recommendations, or provide personalized training guidance (Article 6(1)(f) GDPR).

Which third parties may we share your personal data with?

Under certain circumstances, we may share your personal data with third parties when a legal basis is applicable. This may include:

• Vendors or third-party service providers performing services for us (e.g., IT management, data analysis, customer support and cloud storage).
• Business and marketing partners providing services or showing ads.
• Third parties when you explicitly request or authorize data sharing, such as social media widgets or login integrations (see Cookie Policy).
• In connection with a business transaction (e.g., a merger or bankruptcy) or legal obligations (e.g., responding to subpoenas or search warrants).

Direct marketing

If you're interested specific services, we may use your contact details to reach out to you or deliver our offerings. We will do so only if you have provided prior explicit consent.

You can withdraw this consent at any time, without justification and free of charge, by contacting us as described under “Who are we”.

Third-party websites and links

Our Website or Applications may contain links to websites or platforms operated by third parties. If you follow links to sites unaffiliated with Us, it’s important to review their privacy and security policies.

We make no guarantees and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of their content. Information shared in public or semi-public spaces (including third-party social networks) may also be visible to other users. The inclusion of links does not imply endorsement of the content or operators of such platforms.

How do We protect your personal data?

We have implemented technical and organizational security measures to prevent the destruction, loss, alteration, unauthorized access, or accidental disclosure of collected personal data, as well as any other unauthorized processing of this personal data.

We cannot be held liable for any direct or indirect damage resulting from incorrect or unlawful use of personal data by a third party.

You must always comply with security guidelines. You are solely responsible for the use of your computer, IP address, and identification data when accessing our Website, as well as ensuring their confidentiality.

If you choose to use the services and register an account, you are responsible for keeping your login credentials secure. We strongly advise against sharing your username, password, or other access details. If you suspect your account has been hacked, please contact us immediately via the section "Who are we"

How long do we retain your personal data?

Personal data is retained and processed for as long as necessary for the purposes of processing and delivering the services, complying with legal obligations, resolving disputes, or fulfilling contracts and applicable policies.

How can you exercise your rights?

In accordance with applicable personal data processing legislation, you can exercise the data subject rights as mentioned here below.

You can exercise your rights by contacting us via email at info@workout.jarneclaesen.be, including a copy of your identity card or equivalent identification. To ensure accuracy, you agree to inform us of any changes in your address, email, or phone number.

Right to be informed

The right to information allows you to ask Us what personal data is collected about you, why, who is collecting data, for how long, how you can file a complaint, and if there is personal data sharing involved.

Right of access

You have the right to obtain free access to your personal data and understand how it is used.

Right to Rectification, Deletion, and Restriction

You are free to choose whether to share personal data with us. Additionally, you have the right to request corrections, additions, or deletions of your personal data. Please note that refusal to provide or request deletion of certain personal data may prevent the availability of certain services.

You may also request restrictions on the processing of your personal data.

Right to Object

You have the right to object to the processing of your personal data for serious and legitimate reasons.

Additionally, you may object to processing done based on legitimate interest or direct marketing.

Right to withdraw consent

If processing is based on prior consent, you may withdraw it at any time by contacting us via the channels listed in "Contact?"

Right to file a complaint

You have the right to make a complaint at any time to the Gegevensbeschermingsautoriteit (GBA), the Belgian supervisory authority for data protection issues at contact@apd-gba.be.

Recent changes to this Privacy Policy

You can request a summary of previous versions of the Privacy Policy through the contact methods listed in "Contact?"